Privacy policy

Privacy Policy
Last updated: December 5, 2024

This Privacy Policy describes how Fearless Flare ("we", "us", "our") collects, uses, and protects your personal information when you visit, use our services, or make a purchase from fearlessflare.com (the "Site"). For purposes of this Privacy Policy, "you" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the collection and use of your personal information in accordance with this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or for operational, legal, or regulatory reasons. We will post any updates to this Privacy Policy on the Site and update the "Last Updated" date accordingly.

How We Collect and Use Your Personal Information

To provide our products and services, we collect and use personal information from various sources as described below. The information we collect depends on how you interact with us.

We may use the information we collect to communicate with you, improve our services, comply with legal obligations, enforce our terms, and protect our rights and those of our users.

What Personal Information We Collect

Information We Collect Directly From You

When you interact with our Services, you may provide us with the following personal details:

  • Contact details such as your name, address, email address, and phone number.
  • Order information including your billing address, shipping address, payment confirmation, and order history.
  • Account information such as your username, password, and security questions for account management.
  • Customer support information that you provide when reaching out to us for assistance.

Some features of the Services may require you to provide certain information. You may choose not to provide this information, but doing so may limit your access to certain features.

Information We Collect About Your Usage

We may also automatically collect information about your interaction with the Services ("Usage Data") using cookies, pixels, and other tracking technologies. Usage Data may include:

  • Device and browser information
  • IP address and network connection details
  • Your activities on our Site

Information We Obtain from Third Parties

We may receive personal information about you from third parties, including vendors and service providers like Shopify and payment processors, to fulfill your orders and improve your experience with us. Third parties may also use tracking technologies to collect information about your interactions with our advertisements or communications.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Products and Services:
We use your personal information to process payments, fulfill orders, provide customer support, and manage your account. This includes notifications related to your orders, purchases, returns, and exchanges.

Marketing and Advertising:
We may use your information for marketing purposes, including sending you promotional emails, text messages, or other communications. We may also show you advertisements tailored to your interests. You can opt out of marketing communications at any time.

Security and Fraud Prevention:
We use your personal information to detect and prevent fraud, ensure the security of our Site, and investigate any suspicious or harmful activity.

Improving Our Services:
We use your information to improve the user experience on our Site and to communicate with you about updates, promotions, and other relevant information.

Cookies

We use cookies and similar technologies to enhance the functionality of our Site, track usage, and personalize your experience. By using our Site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings, though disabling cookies may impact your ability to use certain features of the Site.

How We Disclose Personal Information

We may share your personal information with third parties in the following circumstances:

  • With service providers who help us with payment processing, order fulfillment, customer support, and other services.
  • For marketing purposes, such as sharing your information with advertising partners.
  • In connection with business transactions like mergers or acquisitions.
  • To comply with legal obligations or protect the rights of Fearless Flare or others.

We do not sell or rent your personal information to third parties.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any external websites you visit.

Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child under 13, please contact us to request deletion of the information.

Security and Retention of Your Information

We take reasonable steps to protect your personal information. However, no security measures are completely foolproof. We recommend that you do not send sensitive information through insecure channels.

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access/Know: You can request access to the personal information we hold about you.
  • Right to Delete: You can request that we delete your personal information.
  • Right to Correct: You can request corrections to any inaccurate personal information we hold.
  • Right to Portability: You can request a copy of your personal information or ask us to transfer it to another entity.

To exercise these rights, please contact us using the contact details below.

Complaints

If you have any concerns about how we handle your personal information, please contact us directly. If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Users

We may transfer, store, and process your personal information outside of the country where you reside. By using our Services, you consent to this transfer.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@fearlessflare.com